Thank you so much for such a descriptive response! I will forward this to patients spouse.
From: xxxxxx@alsa.simplelists.com [mailto:xxxxxx@alsa.simplelists.com] On Behalf Of Costello, John (Otolaryngology)
Sent: Tuesday, February 24, 2015 11:10 AM
To: <xxxxxx@alsa.simplelists.com>
Subject: Re:
I have first hand personal experience with Life Line (not Life Alert) as I have been primary care provider for my mom in my home until her recent passing. When the alert button is pressed they do the following:
1. Call out to the recipient through the audio system provided to the house.
2. If no response OR if they can not get through (power outage and phone line is out OR someone picks up the landline after pressing the alert button) they then:
3. Call a designated number (I gave them my cell). If they don't get through, they then;
4. Call a second designated number (for me it was my office). If no success,
5. They call a third designated number (for me it was my next door neighbor)
6. If not response to any of those, they then will dispatch emergency personnel and then call the house (or the sequence of numbers outlined above) to confirm help arrived.
I can tell you from first hand experience, this sequence from calling the house to calling the emergency response happened in less than one minute (based on no answer to the first three calls).
John M. Costello
Director, Augmentative Communication Program
Boston Children's Hospital
781.216.2220
From: Erin Singleton <xxxxxx@communitymedical.org>
Reply-To: "xxxxxx@alsa.simplelists.com" <xxxxxx@alsa.simplelists.com>
Date: Tuesday, February 24, 2015 1:50 PM
To: "xxxxxx@alsa.simplelists.com" <xxxxxx@alsa.simplelists.com>
Subject: <no subject>
Do any of you have experience with the VTECH system? Patient was recently encouraged to pursue a life alert or emergency response system however her husband does not want emergency responders to be contacted by rather him first. System for something switch adapted that will contact him in emergency versus emergency responders?
Erin Singleton M.A., CCC-SLP
Neuroscience Outpatient Rehabilitation Center
2335 East Kashian Lane, Suite 301
Fresno, California 93701
Office: (559) 459-6056
Fax: (559) 459-2957
Email: xxxxxx@communitymedical.org
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