Hi Alisa,
 
Pretty crummy response from Tobii.  Hmmmmm...
 
1. Here is an IR forum I found on Google.  http://www.remotecentral.com/cgi-bin/mboard/rc-sat/thread.cgi?2882  I don't know if this will help but it better than nothing.  CNET has a forum too that you may want to browse:  http://forums.cnet.com/7723-7596_102-225715.html  I don't know if the individual has HD TV or this is not an issue. 
 
2. I have heard from my rep. AT & T cell phones were tested on the Tobii products.  I have not used this feature myself.  I know I have watched a webinar on the process.  Here is the link  to past webinars  http://www.tobiiati.com/corporate/training/recorded_webinars/mytobii_p10.aspx  I would suggest having the family check with family and friends if someone has AT&T and then try it to see if it works or take it to a store to see if one of them would work. 
 
Good Luck!
 
Ann 

Ann Hoffmann| ALS Association Minnesota/North Dakota Chapter, Program Coordinator for the Hrbek-Sing Communication and Assistive Device Program | PH: 763-520-0445 |  Fax:  763-520-0355|Courage Center | 3915 Golden Valley Road | MPLS, Minnesota 55422
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From: xxxxxx@xxxxxxxxxxxxxxxxxxxx [mailto:xxxxxx@xxxxxxxxxxxxxxxxxxxx] On Behalf Of Alisa Brownlee
Sent: Thursday, November 18, 2010 1:37 PM
To: National ALS Association AT Listserv
Subject: question about Tobii P-10

Hello all,
 
We have a PALS here at clinic today relating problems with his P-10.  According to PALS and his wife, Tobii has stated that this is not a problem they have had with their devices and company can not solve issue right now.  So, I am looking to the listserv to see if any of you have heard of these issues happening.
 
1.  IR issues.  Family can't use their own remote without covering the Tobii with a blanket.  The IR are intereferring with each other and now the PALS can't use the IR feature at all in the Tobii. 
 
2. Cell phone.  PALS was told any cell phone could be adapted into the Tobii but this has proven not true.  PALS now has a phone that is compatible with Tobii but can't initiate a text message.  He can respond, but not initiate. 
 
Any help will be appreciated.
 
Alisa
 
Alisa Brownlee, ATP
Clinical Manager, Assistive Technology Services
ALS (Lou Gehrig's Disease) Association National Office
 and Greater Philadelphia Chapter
Direct Phone: 215-631-1877

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