Has
the Chapter Care Service Coordinator been able to contact the company on
behalf of the constituent? Cynthia From:
xxxxxx@xxxxxxxxxxxxxxxxxxxx
[mailto:xxxxxx@xxxxxxxxxxxxxxxxxxxx] On Behalf Of Alisa
Brownlee Hello
all, I received a message from a
colleague of mine and wondered if any of you had any information on how to
help her. Her email to me
was: I want
to lodge a formal complaint to someone about the complete lack of customer
service I have had with ---- (from Alisa--I purposely deleted that)
I have had 2 funding packages at the company since March and after a
dozen calls and emails, I can't even get anyone to acknowledge
whether the files are even there! Besides many other issues with this
company. Any ideas? Does anyone on this listserv know
how to file a formal complaint against an AAC
Company? Thanks, Alisa Alisa Brownlee,
ATP Clinical Manager, Assistive Technology
Services ALS (Lou Gehrig's Disease) Association National
Office and Greater Philadelphia
Chapter Direct Phone:
215-631-1877 |