Hello all,
 
We have a PALS here at clinic today relating problems with his P-10.  According to PALS and his wife, Tobii has stated that this is not a problem they have had with their devices and company can not solve issue right now.  So, I am looking to the listserv to see if any of you have heard of these issues happening.
 
1.  IR issues.  Family can't use their own remote without covering the Tobii with a blanket.  The IR are intereferring with each other and now the PALS can't use the IR feature at all in the Tobii. 
 
2. Cell phone.  PALS was told any cell phone could be adapted into the Tobii but this has proven not true.  PALS now has a phone that is compatible with Tobii but can't initiate a text message.  He can respond, but not initiate. 
 
Any help will be appreciated.
 
Alisa
 
Alisa Brownlee, ATP
Clinical Manager, Assistive Technology Services
ALS (Lou Gehrig's Disease) Association National Office
 and Greater Philadelphia Chapter
Direct Phone: 215-631-1877