I don’t understand how the insurance companies are getting away with this.  It is one thing to have “in-network” vendors, but it is another thing to have in-network products!  Is this not violating some sort of insurance rules?  Can they say – you HAVE to get a Buick, and a Toyota is never appropriate?

 

Antoinette Verdone, MSBME, ATP

Assistive Technology Specialist

The ALS Association, Greater New York Chapter

NEW ADDRESS:

42 Broadway, Suite 1724

New York, NY 10004

 

Phone: 212-720-3054

Fax: 212-619-7409

Email: xxxxxx@xxxxxxxxxx

www.als-ny.org

 

"One cannot consent to creep when one has the impulse to soar"  -- Helen Keller


From: xxxxxx@xxxxxxxxxxxxxxxxxxxx [mailto:xxxxxx@xxxxxxxxxxxxxxxxxxxx] On Behalf Of Alisa Brownlee
Sent: Wednesday, May 13, 2009 9:45 AM
To: AT National Listserv
Subject: [Assistive Technology] another AAC funding question

 

Hi all,

 

Since we have started a dialog on funding, I wanted to ask for feedback on another problematic problem.

 

We have had several incidents on a insurance company--primarily Blue Cross, giving our SLP's a difficult time on funding specific devices.  For example, a SLP may write a report for a My Tobii system and the Blues will call us and say  for example, "ATI is not part of our network, but "X" company is and I have already checked with the family and they say it is okay to change out the device for one that is covered in our network".  This has happened at least three times to us and now yesterday, I heard from an SLP in New York that Aetna has denied coverage for an ERICA System and will only fund one in their network--another vendor of an eye gaze product.   SLP is justifiably angry since this woman has been using an ERICA for the last four years!  (it was originally covered under a different insurance, is now broken, and she needs a new one under her new insurance plan)

 

Is this happening to others?  I want to try to keep track of this issue so I appreciate any feedback.  Insurance companies are bypassing therapists and doctors and making decisions based on in-network vendors, not what is appropriate for our PALS.

 

Thanks,

Alisa

 

Alisa Brownlee, ATP
Clinical Manager, Assistive Technology Services
ALS (Lou Gehrig's Disease) Association, Greater Philadelphia Chapter

 

Assistive Technology Consultant, ALS Association, National Office


Direct Phone Number: 215-631-1877